This fifth edition includes new emphases on entrepreneurship and innovation and integrates coverage of social media and new technology throughout. Also available: ask your instructor about Aplia and MindTap.

Includes index.

Introduction to management. The changing world of management -- The environment of management. The environment and corporate culture ; Managing in a global environment ; Ethics, social responsibility and sustainable development – Planning. Organisational planning and goal setting ; Strategy formulation and implementation ; Appendix: Managerial decision making – Organising. Fundamentals of organizing ; Managing change to achieve performance ; Human resource management – Leading. Leading in organisations ; Motivation ; Communication in organisations ; Teamwork in organisations – Controlling. Managerial and quality control ; Capstone: Making effective management happen.